International Public Administration Reform Consultancy

We help organisations strengthen their capacities for better decision making and governance in a world of change.

Reform Consulting Ltd is an international consulting company based in Belgrade, Serbia, working across the Balkans and the Middle East on Public Administration Reform, Public Policy Management and institutional capacity building.

Public sector
Private sector
NGO sector
What we do

Services

From policy development to implementation - we support institutions and businesses through the full reform cycle.

Regulatory Reform & Better Regulation

Simplifying regulations and reducing administrative burden.

Capacity Building & Institutional Development

Strengthening organisational and human capacities.

Public Sector Restructuring

Redesigning structures for better performance.

E-governance

Digital tools for more accessible public services.

Public Sector Human Resources Management

Modern HR systems in public institutions.

Public Service Delivery

Better quality, more accessible services for citizens.

Public Finance & Budgeting

Strengthening budget planning and execution.

Business Process Reengineering

Streamlining processes for greater efficiency.

Policy Development

Evidence-based public policy design.

Monitoring & Evaluation

Measuring impact and informing data-driven decisions.

Business Environment & SME

Supporting a more competitive private sector.

Judicial Reform

Strengthening rule-of-law institutions.

Public Sector Innovation

Piloting new solutions in government.

Who we are

About us

Reform Consulting Ltd is an international consulting company based in Belgrade, Serbia, operating in the broader area of Public Administration Reform — from Public Policy Management and Strategic Planning to Regulatory Reform, Administrative Simplification and Public Finance Management. Grounded in thorough policy research and reliable data, we help public, private and non-governmental organisations across the Balkans and the Middle East make better decisions and deliver higher-quality services.

Vision & mission

Our mission is to help public, private and non-governmental organisations build the capacities they need for better decision making and governance in a world of constant change.

Team

Our team has worked in different capacities — as civil servants, councillors, experts and consultants — for governments, parliaments and local self-governments in Serbia, Lebanon, Jordan, Moldova, Albania, Montenegro, Bosnia and Herzegovina, North Macedonia, Greece, Turkey, the Kurdistan Region, Iraq, Palestine (West Bank) and the Kingdom of Saudi Arabia, bringing first-hand experience in Public Administration Reform and institutional capacity building.

Partners & clients

Beyond national, regional and local government institutions, our clients include private companies, NGOs and international organisations. We have long-standing cooperation with EU Delegations, SIGMA, the OECD, the European Commission, ReSPA, the World Bank, GIZ, SIDA and IFC.

EU DELEGATIONS SIGMA OECD EUROPEAN COMMISSION ReSPA WORLD BANK GIZ SIDA IFC
Focus areas

Areas of expertise

We combine deep public-sector expertise with practical analytical and digital tools, organised across four core areas.

01

Policy Management & Regulatory Reform

Policy planning, development and implementation; regulatory reform, better regulation and administrative burden reduction.

02

Institutional Development & Capacity Building

Public sector restructuring, business process reengineering, training programme development and HR management.

03

Economic & Financial Governance

Public finance & budgeting, private sector development and an enabling business environment.

04

Digital Government & Performance

E-governance & digitalisation, public sector innovation, monitoring, evaluation and project management.

Policy PlanningPolicy DevelopmentPolicy Implementation Regulatory ReformBetter RegulationAdministrative Simplification Cutting Red TapePrivate Sector DevelopmentPublic Finance & Budgeting Institutional DevelopmentCapacity BuildingPublic Sector Restructuring Business Process ReengineeringPublic Sector HR ManagementProject Management Management ConsultingMonitoring & EvaluationE-governance & Digitalisation Public Sector Innovation
Our work

Projects

Selected projects illustrating our approach and the scope of our work.

Projekti se uskoro dodaju.

Projects
Publications & programmes

Webshop

Browse our handbooks, reports and accredited training programmes — available to download or order through the webshop.

Reports
Handbooks
Courses
Blog

Latest news

Analysis, field reports and programme announcements — pulled automatically from our blog.

03/07/26

Kako izgleda dobra reforma javne uprave u praksi

Pregled ključnih koraka i najčešćih prepreka pri sprovođenju institucionalnih reformi.

28/06/26

Novi ciklus akreditacije programa obuke

Prijave su otvorene do kraja meseca.

21/06/26

Radionica o digitalizaciji lokalne uprave

Osvrt na dvodnevni program u Nišu.

14/06/26

Publikovan novi izveštaj o EU integracijama

Analiza napretka u pregovaračkim poglavljima.

05/06/26

Reform Consulting na regionalnoj konferenciji

Predstavljena studija slučaja iz tri zemlje regiona.

Vesti se automatski učitavaju sa bloga.

News

Let's say hello

Reach out about a partnership, a project, or just to ask a question — we reply within two business days.

  • AddressSrzentićeva 2b, 11000 Belgrade, Serbia
  • Phone+381 6X XXX XXXX
  • Emailinfo@reform.consulting
  • Working hoursMonday – Friday, 8am – 4pm

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